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User’s Guide: English 91
Problem 5:
Ink smears on the paper when I print on narrow forms.
Solution:
This may be caused by excessive printhead travel from the
centering position. Enter the Menu and set the Centering
Position to MODE 1. Refer to “Using Your Printer, Menu
Mode.”
For the wide-carriage printer, if MODE 1 doesn't work, try
setting the Centering Position to MODE 2.
Problem 6:
I've installed a new ribbon and the printing is smeared
and streaked.
Solution:
The ribbon shield is either loose or missing. Remove the
ribbon cartridge and check the ribbon shield.
If it is loose, secure it.
If it is missing, find it and install it.
Problem 7:
The ALARM light is flashing.
Solution:
Try turning the printer off and then back on again. If the light
still blinks, call for service.
Problem 8:
The ALARM light is on and the Character Pitch 10 light
is flashing.
Solution:
This indicates that the paper lever is set at the wrong position
for the paper you are trying to use. Move it to the proper
setting.