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Troubleshooting
6-6 OPERATION GUIDE
Empty the punch
waste box.
– The punch waste box of the
document finisher or 3,000-sheet
capacity document finisher is full.
Follow the instruction on the touch
panel to empty the punch waste
box.
—
Failed to specify Job
Accounting.
– This job is canceled. Press [End]. —
Failed to store job
retention data.
– This job is canceled. Press [End]. —
FAX box limit
exceeded.
– FAX box is full, and no further
storage is available. This job is
canceled. Press [End].
—
Finisher tray is full of
paper.
Is the acceptable storage
capacity exceeded for the
document finisher tray?
Remove paper from the document
finisher tray.
If printing can be restarted, the
touch panel display will prompt you
to press [Continue]. Then press
[Continue].
—
Folding tray is full of
paper.
Is the acceptable storage
capacity exceeded for the
folding tray of the 3,000-
sheet capacity document
finisher?
Remove paper from the folding
tray.
—
Hard Disk error. – This job is canceled. Press [End]. —
Incorrect Account ID. – The Account ID does not match.
Check the registered Account ID.
—
Incorrect Login User
Name or Password.
– Enter correct login user name or
password.
—
Job Accounting
restriction exceeded.
Is the acceptable printing
count restricted by Job
Accounting exceeded?
The printing count exceeded the
acceptable count restricted by Job
Accounting. Cannot print any
more. This job is canceled. Press
[End].
—
Job Separator is full
of paper.
Is the maximum capacity of
the job separator exceeded?
Remove paper from the job
separator and press [Continue] to
resume printing.
—
KPDL Error. – PostScript error has occurred.
Job is canceled. Press [End].
—
Mailbox tray is full of
paper.
– Remove paper from the mailbox
tray.
—
Error Message Checkpoints Corrective Actions
Reference
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