Filter
Top Products
Removing the Driver
1. With the reader plugged in, go to START/CONTROL PANEL/SYSTEM/
HARDWARE/DEVICE MANAGER/PORTS (COM & LPT) and/or UNI-
VERSAL SERIAL BUS CONTROLLERS.
2. Locate any items like “Unknown USB Device” or “(ID TECH) USB Serial
Converter” or “(ID TECH)USB Serial Port” marked with a yellow “!”
3. Right-click on the item and select the UNINSTALL option to remove the
driver.
4. The CONFIRM DEVICE REMOVAL window will open. Click OK.
5. After the driver has been removed, unplug and then plug the reader in
again.
6. A “Found new hardware wizard” window should appear on the screen.
Install the driver again.
64