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Troubleshooting
A. If LEDs do not light up when installation
instructions are followed:
Make sure there is power to the system
Recycle computer power
Confirm computer fuses are ok.
Check for loose cable connection
B. If the wand tip lights up, Good Read beep is
audible, but outputs random characters to
screen, verify that the wand has been pro-
grammed to the correct settings:
Confirm selected Computer Type
matches the type of computer being used.
Adjust Intercharacter Delay settings.
Intercharacter delay settings will vary
according to the computer type being
used.
Is a dedicated file server being used?
Non-dedicated file serves may cause
problems for a Wedge interface. Opticon
recommends using an RS232C CCD smart
wand on non-dedicated file servers.
3. If the wand tip lights up, but Good Read
beep is not heard and no data appears on the
computer:
Is the bar code label readable? Does it
meet bar code specifications?
Does the smart wand read other bar code
labels? (If yes, the non-reading label may
be a label which the smart wand is not
programmed to decode.)
NOTE: If after performing these checks, the
smart wand is still not functioning, contact your
distributor or call Opticon Technical Support at
800-636-0090.