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Operations
For fax advantage assistance, call 1-800-435-7329.
Receive mode
Problem
●
If you want to set the FAX ONLY or TEL/FAX mode:
— Select the desired mode using feature #77 (p. 59), and
— Press to turn on the arrow (
▼
) on
the right of the display.
Display:
ON
●
If you want to set the TEL mode:
— Press to turn off the arrow (
▼
) on
the right of the display.
ON
●
The unit is not in AUTO ANSWER mode. Press
to turn on the arrow (
▼
) on the right of
the display.
ON
▼
AUTO ANSWER
AUTO ANSWER
▼
AUTO ANSWER
Cause & Remedy
I cannot select the desired
receive mode.
The other party complains that
they cannot send a document.
Fax – receiving (cont.)
Problem
●
The other party sent a faint document. Ask them to send a
clearer copy of the document.
●
The thermal head is dirty. Clean it (p. 75).
●
Some paper has instructions recommending which side to
print on. Try turning the paper over. We recommend smooth
paper such as Hammermill Jet Print for clearer printing.
●
Check the document of the other party.
●
If a blank sheet is ejected after the received document is
printed out, the receiving reduction rate is not
programmed correctly. Program the proper rate in feature
#36 (p. 57).
●
The other party placed the document in their fax machine
the wrong way. Check with the other party.
●
Press until a single beep is heard.
FAX
R
Cause & Remedy
The recording image is faint.
The printing quality is poor.
A blank sheet is ejected.
I cannot receive documents by
pressing on the handset.
FAX