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Troubleshooting
Display
<Only for model with GPS>
The cursor cannot be con-
trolled properly.
Operate the following steps.
A
Set [GPS] to [Disable] in the [Advanced] - [Serial Port Settings] of the Setup Utility.
B
Press
F10
and select [Yes] at the confi rmation message, and press
Enter
.
The computer will restart.
C
Log on to Windows as an administrator.
D
Click
(Start) and input “c:\util\drivers\gps\GPSVista.reg” in [Start Search], and
press
Enter
.
E
Click [Yes], click [Yes] and click [OK].
Then restart the computer.
F
Press
F2
while [Panasonic] boot screen is displayed.
G
Set [GPS] to [Enable] in the [Advanced] - [Serial Port Settings].
H
Press
F10
and select [Yes] at the confi rmation message, and press
Enter
.
Touch Pad / Touchscreen (only for model with touchscreen)/Dual Touch (only for model with dual touch)
The cursor does not work.
When using the external mouse, connect it correctly.
Restart the computer using the keyboard.
Press and press
two times, and press
to select [Restart] and press
Enter
.
Press ,
U
, and
R
to select [Restart].
If the computer does not respond to keyboard commands, read “No response”
(
page 27).
Cannot input using the touch
pad.
Set [Touch Pad] to [Enable] in the [Main] menu of the Setup Utility.
The drivers for some mice may disable the touch pad. Check your mouse’s operating
instructions.
<Only for model with touch-
screen>
Cannot input using the
touchscreen.
Set [Touchscreen Mode] to [Auto] or [Tablet] in the [Main] menu of the Setup Utility.
Set [Touchscreen Mode] to [Auto] or [Touchscreen Mode] in the [Main] menu of the
Setup Utility.
Cannot point the correct
position using the included
stylus/digitizer pen.
<Only for model with touchscreen>
Perform the touchscreen calibration (
page 15).
<Only for model with dual touch>
Perform the digitizer calibration and Touchscreen calibration (
page 15).
Use the included digitizer pen.
On the Windows logon screen or the Welcome screen, you may not be able to point the
correct position using the included digitizer pen. Use the keyboard or the touch pad to
log on.
Reference Manual
The Reference Manual is
not displayed.
Install Adobe Reader.
A
Log on to Windows as an administrator.
B
Click
(Start) and input “c:\util\reader\Setup.exe” in [Start Search] then press
Enter
.
C
Update Adobe Reader to its latest version.
If your computer is connected to the internet, start up Adobe Reader and click [Help]
- [Check for Updates...].
B
Click [start] - [Run], input [c:\util\reader\Setup.exe], then click [OK].
C
Update Adobe Reader to its latest version.
If your computer is connected to the internet, start up Adobe Reader and click [Help]
- [Check for updates now].
Troubleshooting (Basic)
CF-19CTQZZBM.indb 26CF-19CTQZZBM.indb 26 10/23/2009 2:41:09 PM10/23/2009 2:41:09 PM