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Problem Solving
If the receiving party reports that the received documents were black, or contained black lines, try making a
copy on your unit to verify. If the copy is black or has black lines, the document Scanning Area is probably
dirty
, and must be cleaned.
Cleaning the Document Scanning Area
To clean the Scanning Area
1
Open the ADF Door.
2
Wipe the Scanning Area gently with a soft
cloth saturated with ethyl alcohol. Be sure to
use a clean cloth, the scanning area can be
easily scratched.
ADF Door
Scanning Area