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Operations
For fax advantage assistance, call 1-800-435-7329.
Fax – receiving (cont.)
Problem
●
If a blank sheet is ejected after the received document is
printed out, the receiving reduction rate is not programmed
correctly. Program the proper rate in feature #36 (p. 53).
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The other party placed the document in their fax machine
the wrong way. Check with the other party.
●
The glass or rollers are dirty. Clean them (p. 67).
●
The other party sent a faint document. Ask them to send a
clearer copy of the document.
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The thermal head is dirty. Clean it (p. 68).
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Some paper has instructions recommending which side to
print on. Try turning the paper over. We recommend smooth
paper such as Hammermill Jet Print for clearer printing.
●
You may have used paper with a cotton and/or fiber
content that is over 20%, such as letterhead or resume
paper. W