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Frequently Asked Questions
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Receiving mode
I cannot select the desired receiving
mode.
L If you want to set TAD/FAX (KX-FT78
only), FAX ONLY or TEL/FAX mode,
select the desired mode using feature
#05 (page 70), and press
{RECEIVE MODE} repeatedly until the
desired mode is displayed.
L If you want to set TEL mode, press
{RECEIVE MODE} repeatedly until TEL
mode is displayed.
The other party complains that they
cannot send a document.
L Press {RECEIVE MODE} repeatedly
until TAD/FAX (KX-FT78 only), FAX
ONLY or TEL/FAX mode is displayed.
Copying
The unit does not make a copy.
L You cannot make a copy during
programming. Make the copy after
programming or stop programming.
A black line, a white line or a dirty
pattern appears on the copied
document.
L The glass or rollers are dirty. Clean them
(page 84).
The copied image is distorted.
L The thermal head is dirty. Clean it (page
86).
The copied document is blank.
L The recording paper roll is not installed
correctly. Make sure that the shiny side
of the paper is facing down and re-install
the paper (page 21).
Answering device (KX-FT78
only)
I cannot retrieve recorded messages
from a remote location.
L Press the remote operation ID correctly
and firmly (page 64).
The other party complains that they
cannot leave a voice message.
L The memory is full. Erase unnecessary
messages (page 63).
If a power failure occurs
L The unit will not function.
L The unit is not designed for making
emergency telephone calls when the
power fails. Alternative arrangements
should be made for access to
emergency services.
L Fax transmission and reception will be
interrupted.
L If the delayed transmission (feature #25
on page 72) is programmed and the start
time is passed during a power failure,
transmission will be attempted soon after
power is restored.
FT74-78HK.book Page 81 Friday, June 28, 2002 9:45 AM