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Troubleshooting
Windows cannot be shut
down or restarted
If a USB device is connected, try removing it.
It may take one or two minutes to shut down.
An afterimage appears
(e.g., green, red, and blue
dots remain on the display)
or there are dots not dis-
playing the correct colors
The screen becomes disor-
dered
The external display no
longer displays properly
When you want to display
the fonts or icons at a larger
size
During simultaneous dis-
play, one of the screens be-
comes disordered
When a video such as an
MPEG file or a DVD video
is being played with
WinDVD or Windows Me-
dia Player
®
, the display des-
tination cannot be switched
using Fn + F3
When the screensaver is set,
an error occurs during a re-
sume operation
If an image is displayed for a prolonged period of time, an afterimage may appear. This is
not a malfunction. The afterimage will disappear when a different screen is displayed.
High-precision and advanced technologies are necessary in the production of color liquid
crystal displays (color LCDs). Therefore, if 0.002% or less of the picture elements either
fail to light or remain constantly lit (that is, more than 99.998% of elements are function-
ing properly), no defect is considered to exist.
The screen display may become distorted if the resolution or number of colors is changed,
or if an external display is connected or disconnected while the computer is operating.
Restart the computer.
When an external display not compatible with the power saving mode is used with the
computer, the display may not function correctly when the computer enters the power
saving mode. In such cases, turn off the power to the external display.
Change the size of the icons, etc. using “Icon Enlarger” ( “Icon Enlarger”).
To enlarge a part of the screen, use Loupe Utility ( “Loupe Utility”).
Try changing the display by pressing Fn + F3 .
If you continue to experience problems, try changing the display destination in the follow-
ing menu.
[start] - [Control Panel] - [Other Control Panel Options] - [Intel(R) GMA Driver for
Mobile] - [Devices]
When the [Command Prompt] is set to “Full Screen” by pressing Alt + Enter , the
picture is displayed on one of the screens only. When the window display is restored by
pressing Alt + Enter , the picture is displayed on both screens.
Simultaneous display cannot be used until Windows startup is complete (during Setup
Utility, etc.). When the Fn+F3 key is pressed, the screen is displayed on the external
display or internal LCD.
The display destination cannot be switched while a video such as an MPEG file and a
DVD video is playing. Stop playing the video before switching the display destination.
When the computer automatically enters the standby or hibernation mode while the screen
saver is running, an error may occur during a resume operation. In such cases, turn off the
Display (continued)
Shutting Down