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1.4 SERVICE
All warranty and nonwarranty repairs must be returned freight
prepaid and insured to Patton Electronics. All returns must have a
Return Materials Authorization number on the outside of the shipping
container. This number may be obtained from Patton Electronics
Technical Support: (301) 975-1007; http://www.patton.com; or,
support@patton.com.
Notice: Packages received without an RMA number will not be
accepted.
Patton Electronics' technical staff is also available to answer any
questions that might arise concerning the installation or use of your
Patton Model 2500RC. Technical Service hours: 8AM to 5PM EST,
Monday through Friday.
1.2 FCC INFORMATION
The Model 2500 Series has been tested and registered in
compliance with the specifications in Part 68 of the FCC rules. A label
on the equipment bears the FCC registration number. You may be
requested to provide this information to your telephone company.
Your telephone company may make changes in its facilities,
equipment, operations or procedures that could affect the proper
operation of the Model 2500 Series. If this happens, the telephone
company should give you advance notice to prevent the interruption of
your service.
The telephone company may decide to temporarily discontinue
your service if they believe your Model 2500 Series may cause harm to
the telephone network. Whenever possible, they will contact you in
advance. If you elect to do so, you have the right to file a complaint
with the FCC.
If you have any trouble operating the Model 2500 Series, please
contact Patton Technical Support at (301) 975-1000. The telephone
company may ask you to disconnect the equipment from the telephone
network until the problem has been corrected or until you are certain
that the Model 2500 Series is not malfunctioning.
The following information may be required when applying to your
local telephone company for leased line facilities:
Service Digital Facility Service Order Network
Type Interface Code Code Jacks
2.4 Kbps Digital Interface 04DU5-24 6.0F RJ48S
4.8 Kbps Digital Interface 04DU5-48 6.0F RJ48S
9.6 Kbps Digital Interface 04DU5-96 6.0F RJ48S
56 Kbps Digital Interface 04DU5-56 6.0F RJ48S
NOTE: As of this publication date, 19.2 and 64Kbps digital
services have not been assigned Digital Facility Interface Codes.
1.3 CE NOTICE
The CE symbol on your Patton Electronics equipment indicates
that it is in compliance with the Electromagnetic Compatibility (EMC)
directive and the Low Voltage Directive (LVD) of the Union European
(EU). A Certificate of Compliance is available by contacting Technical
Support.
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