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1.3 SERVICE
All warranty and nonwarranty repairs must be returned freight pre-
paid and insured to Patton Electronics. All returns must have a Return
Materials Authorization number on the outside of the shipping contain-
er. This number may be obtained from Patton Electronics Technical
Support at: (301) 975-1007, http://www.patton.com; support@pat-
ton.com.
Patton Electronics’ technical staff is also available to answer any
questions that might arise concerning the installation or use of your
Model IM 1/I4. Technical Support hours: 8AM to 5PM EST, Monday
through Friday.
WARNING! This device is not intended to be con-
nected to the public telephone network.
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11..00 WWAARRRRAANNTTYY IINNFFOORRMMAATTIIOONN
Patton Electronics warrants all Model IM1/I4 components to be
free from defects, and will—at our option—repair or replace the product
should it fail within one year from the first date of shipment.
This warranty is limited to defects in workmanship or materials, and
does not cover customer damage, abuse or unauthorized modification.
If this product fails or does not perform as warranted, your sole
recourse shall be repair or replacement as described above. Under no
condition shall Patton Electronics be liable for any damages incurred
by the use of this product. These damages include, but are not limited
to, the following: lost profits, lost savings and incidental or consequen-
tial damages arising from the use of or inability to use this product.
Patton Electronics specifically disclaims all other warranties,
expressed or implied, and the installation or use of this product shall be
deemed an acceptance of these terms by the user.
1.1 RADIO AND TV INTERFERENCE
The Model IM1/I4 generates and uses radio frequency energy, and
if not installed and used properly—that is, in strict accordance with the
manufacturer’s instructions—may cause interference to radio and televi-
sion reception. The Model IM1/I4 has been tested and complies with
the limits for a Class A computing device in accordance with the specifi-
cation in Subpart J of Part 15 of FCC rules, that are designed to provide
reasonable protection from such interference in a commercial installa-
tion. However, this is no guarantee that interference will not occur in a
particular installation. If the Model IM1/I4 does cause interference to
radio or television reception, which can be determined by disconnecting
the unit, the user is encouraged to try to correct the interference by one
or more of the following measures: moving the computing equipment
away from the receiver, reorienting the receiving antenna and/or plug-
ging the receiving equipment into a different AC outlet (such that the
computing equipment and receiver are on different branches). In the
event the user detects intermittent or continuous product malfunction
due to nearby high power transmitting radio frequency equipment, the
user is strongly advised to use only a shielded twisted pair data cable
that is bonded to metalized external outer shield plugs at both ends.
The use of a shielded cable satisfies compliance with the
Electromagnetic Compatibility (EMC) directive.
1.2 CE NOTICE
The CE symbol on your Patton Electronics equipment indicates
that it is in compliance with the Electromagnetic Compatibility (EMC)
directive and the Low Voltage Directive (LVD) of the Union European
(EU). A Certificate of Compliance is available by contacting Patton
Technical Support.
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NOTE: Packages received without an RMA number will not
be accepted.