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Troubleshooting 3-1
TROUBLESHOOTING
Ethernet Print Server Status
The Ethernet print server has one bi-color LED that tells
the status of the print server. During normal operation,
the LED is solid green for more than 30 seconds. This
does not mean the print server has an IP address or is
attached to a NetWare queue, but that all of the hardware
is functioning properly and it has detected the presence
of the network. The following table describes the displays
of the LED and possible solutions:
LED Display Description/Action
LED flashing
green very
rapidly
(9 times/sec)
The print server has not detected the
presence of a network cable.
To determine the problem:
1. Disconnect the print server from the
printer. Remove the network cable from the
print server. Plug the network cable back
in until you hear a positive click. Check
the other end of the cable in the same
manner. Plug the print server back in. If
the print server still does not detect a
cable, continue below.
2. Verify the cable is a 10Base-T cable and
it has an RJ-45 end. The network cable
must have a CAT-3 or higher rating. Silver
Satin or flat ribbon cable is not adequate.
3. Connect to a network drop that a currently
working PC or print server is using. If the
print server is still unable to detect the
network cable, contact Technical Support
for assistance.
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