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Troubleshooting
Troubleshooting
Safety Precautions and Maintenance • Troubleshooting • Regulatory Information
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Other Related Information
Common Problems
Having trouble? Something not working? Before calling for help, try these suggestions.
Having this
problem?
Check these items
No Picture
(Power LED not lit)
● Make sure the Power cable is plugged into the power outlet
and back of the monitor.
● Power button on the front of your monitor should be in the
ON position.
● Disconnect the monitor from the power outlet for about one
minute.
No Picture
(Power LED is flashing
green)
● Make sure the computer is turned on.
● Make sure the monitor cable is properly connected to your
computer.
● Check to see if the monitor cable has bent pins.
● The Energy Saving feature may be activated
No Picture
(Power LED is green)
● Make sure the Brightness and Contrast controls are set
correctly.
● Make sure the monitor cable is properly connected to your
computer.
● Check to see if the monitor cable has bent pins.
● Make sure the computer Power button is on.
Screen doesn't show
when you turn on the
monitor
● Make sure the monitor cable is properly connected to your
computer. (Also refer to the Quick Start Guide).
● Check to see if the monitor cable has bent pins.
● Make sure the computer is turned on.
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