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6.2 TV and remote control
The TV does not switch on
• Switch the TV off and on again with the switch on the bottom of
the TV.
• Check the power cable connection.
The TV does not respond to the remote control
• The remote control might run low on power. To charge the
remote control, use the charger cable supplied to connect the
remote control to a USB connection on a device that is switched on.
A green LED indicates the battery is fully charged.
• During start-up, which can take up to two minutes with connected
devices, the TV and some external devices do not immediately
respond to commands from the remote control. The device is
functioning normally and is not broken.
The TV switches off and the red light blinks
• Switch the TV off and on again with the switch at the bottom of
the TV. Check if there is enough space for ventilation. Wait until the
TV has cooled down.
If the TV does not restart from standby and the blinking occurs
again, call Consumer Care.
You forgot your code to unlock Child lock?
Read Help > More on … > Locks and timers > Child lock.
Troubleshooting / TV and remote control 63