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Chapter 10 - Troubleshooting
Please, check the following troubleshooting items and our web site
www.philips.com/support before contacting our technical support.
Problem Possible cause Solution
ADAPTER INSTALLATION PROBLEMS
Your PC cannot find USB Adapter not Make sure the USB cable is securely connected to
the Wireless USB connected. the USB connectors of both the adapter and of
Adapter or the net- your PC.
work driver does
not install correctly. USB Adapter damaged Check for any hardware problems, such as physical
damage to the adapter's connector.
USB Adapter or port Try to connect the adapter to another USB port.
defective. If this also fails, test your computer with another
Wireless USB Adapter 11g that is known to
operate correctly.
Conflicting network If there are other network adapters in the
adapters. computer, they may be causing conflicts. Remove
all other adapters from the computer and test
thewireless adapter separately.
If it still does not work, try re-installing the wireless USB adapter 11g from
the original Installation CD. Restart your PC.
ENGLISH42