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Troubleshooting
This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact
Philips customer service representative.
Common Problems
Having this problem Check these items
No Picture
(Power LED not lit)
● Make sure the power cord is plugged into the power outlet
and into the back of the monitor.
● First, ensure that the power button on the front of the
monitor is in the OFF position, then press it to the ON
position.
No Picture
(Power LED is amber or yellow)
● Make sure the computer is turned on.
● Make sure the VGA cable is properly connected to your
computer.
● Check to see if the monitor cable has bent pins.
● The Energy Saving feature may be activated
Screen says
● Make sure the monitor cable is properly connected to your
computer. (Also refer to the Quick Set-Up Guide).
● Check to see if the monitor cable has bent pins.
● Make sure the computer is turned on.
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