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SV60970-OG Rev. A
7 Maintenance
General Cleaning ............................................... 7-2
Replacing the Inkjet Cartridge .......................... 7-2
Setting "Ink Left" Feature when
Replacing Cartridges .................................. 7-3
Purging the Printhead Nozzles ......................... 7-6
Cleaning the Printheads.................................... 7-6
Cleaning the Media Sensor............................... 7-7
Replacing the Separator Tips ........................... 7-8
Replacing the Feed Rollers............................. 7-10
8 Troubleshooting
Getting Help....................................................... 8-2
Phone Support .................................................. 8-2
Before You Call............................................ 8-2
The World Wide Web................................... 8-2
Power Problems ................................................ 8-3
Feeding Problems ............................................. 8-3
Intermittent Feeds ....................................... 8-3
Multiple Feeds ............................................. 8-4
Paper Jams in Printer.................................. 8-4
Printing Problems.............................................. 8-4
Printer Does Not Respond to Software...... 8-4
No Print on Media ....................................... 8-5
Print Slanted or Skewed ............................. 8-6
Non-Uniform Space between Lines ........... 8-6
Poor Print Quality .............................................. 8-6
Blurry Print................................................... 8-6
Print too Light .............................................. 8-6
Print Streaking or Smearing ....................... 8-7