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Solution No. 5 If the Print Server is left on, but the DHCP server is turned off, then
the Print Server will retain its IP Address without the DHCP Server
being aware of it. Simply reset the Print Server so it will obtain a
new IP Address.
This problem would also arise if you assigned static IP Address,
which is within the range used by the DHCP server. If so, use an-
other address which is NOT within the range used by the DHCP
server.
AppleTalk (Macintosh)
Problem No. 1 Why do I get an incorrect printout?
Solution No. 1 Some possible reasons are:
• You may have chosen Binary encoding to print the file. Try to
use ASCII encoding.
• Some of the fonts, which are in your print file may not be sup-
ported by the printer. Try selecting LaserWriter 7 instead of
LaserWriter 8.
Problem No. 2 Can't find the Print Server's name in the Chooser.
Solution No. 2 Try the following:
1. Make sure that AppleTalk is on (the button next to Active is
highlighted in the Chooser).
2. Make sure the printer has been on and in the READY state for
a few minutes.
3. Make sure the printer has not been renamed since its last ap-
pearance in the Chooser.
4. If the printer resides on a network with multiple zones, make
sure the correct zone is selected from the AppleTalk Zones
box in the Chooser.
Problem No. 3 My document didn't print to the right printer.
Solution No. 3 Check the following:
• Another Print Server with the same name may have received
your print job. Use the PSTOOL to reconfigure your Print
Server name and ensure all Print Servers have unique names.
• Make sure your application output encode is set to ASCII. If
not, change it to ASCII.
Problem No. 4 My file doesn't print with the correct fonts.
Solution No. 4 Try changing your printer driver to LaserWriter 7.
Problem No. 5 My EPS file doesn't print with the correct fonts.
Solution No. 5 This is a problem that occurs in some application programs. Try
downloading the fonts contained in the EPS file before printing the
saved EPS file.