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User’s Guide for the Polycom RealPresence Group Series and the Polycom Touch Control
Polycom, Inc. 20
2 Touch the RealPresence Group Series System tab.
3 Do one of the following:
To refuse incoming point-to-point video calls, set Auto Answer Point-to-Point to Do Not
Disturb.
To refuse incoming multipoint video calls, set Auto Answer Multipoint Video to Do Not Disturb.
Answering Video Calls Automatically
If your system administrator has allowed access to user settings, you can specify whether to answer video
calls automatically or to have the system announce incoming video calls and wait for you to answer
manually.
To automatically answer video calls:
1 From the Home screen, touch .
2 Touch the RealPresence Group Series System tab.
3 If you want to automatically answer incoming point-to-point video calls, set Auto Answer
Point-to-Point to Yes.
4 If you want to automatically answer incoming multipoint video calls, set Auto Answer Multipoint
Video to Yes.
Muting Automatically Answered Video Calls
If your system administrator has allowed access to user settings, you can choose whether to mute the audio
when automatically answered video calls connect. This prevents callers from overhearing conversations or
meetings. After the call connects, touch Mute when you’re ready to unmute the microphones.
To mute automatically answered video calls:
1 From the Home screen, touch .
2 Touch the RealPresence Group Series System tab.
3 Under Meetings, touch Mute Auto Answer Calls to enable the option.
Caution. Automatically answering calls is convenient, but it can create security
issues. An unexpected caller could interrupt a meeting in progress or look at
equipment and notes left in an empty room.
If you enable automatic muting during a call, the audio for the current meeting is not
affected.