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TROUBLESHOOTING
EATON Powerware
®
9125 Two-in-One UPS (5000/6000 VA) User’s Guide S 164201513 Rev B
www.powerware.com
52
Table 11. Troubleshooting Guide
Alarm or Condition Possible Cause Action
The indicator is not
on; the UPS does not start.
μ
The power cord is not
connected correctly.
Check the power cord connections.
The wall outlet is faulty. Have a qualified electrician test and repair the outlet.
The main utility breaker is off. Verify that the main utility breaker is on.
The indica
t
or is
flashing; power is not
available to your
equipment.
μ
The UPS is in Standby mode.
Press
t
he On
|
bu
t
t
on
t
o supply power
t
o
t
he
connected equipment.
The UPS operates
normally, but some or all of
the protected equipment is
not on.
The equipment is not
connected to the UPS
correctly.
Verify that the equipment is plugged into the UPS
receptacle.
For hardwired models, contact a qualified electrician to
check connections to the power source.
The UPS does not provide
the expected backup time.
The batteries need charging
or service.
Plug the UPS into a power outlet (apply utility power on
hardwired models) for 24 hours to charge the battery.
After charging the battery, press and hold the button
for 3 seconds; then check the indicator.
If the indicator is still on, see “UPS Maintenance” on
page 41 to replace the battery.
Battery circuit breakers are
in the O FF (O) position.
Switch the battery circuit breaker to the ON ( | ) position
for all connected battery cabinets.
Intermittent audible alarm
Battery
UPS on battery (see “Battery
Mode” on page 33 for more
information).
The UPS is powering the equipment with battery power.
Check the bar graph indicators for available battery
capacity and prepare your equipment for shutdown.
Intermittent audible alarm
Battery
The UPS does not detect any
batteries.
Verify that the internal batteries are installed correctly
(see page 16) and that the battery circuit breaker is in the
ON ( | ) position.
Warning - Low Battery
Three-minute battery
warning.
Three minutes or less of battery power remains
(depending on load configuration and battery charge).
Prepare for a shutdown. Save your work and turn off your
equipment.
Shutdown - Low Battery
Shutdown imminent. Prepare equipment for shutdown.