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11. Troubleshooting
The RangeLAN2 792x Ethernet Adapter is designed to be very
easy to install and operate. If you do experience difficulties,
however, use the information in this chapter to help diagnose and
solve problems. If you cannot resolve a problem, contact Proxim,
as described in Appendix E, “How to Reach Technical Support.”
How to Obtain Help with
Your Product Installation
If you require assistance to install your Ethernet Adapter, Proxim
can put you in touch with a RangeLAN2 Reseller in your area.
The reseller is an expert in the design, installation, and mainte-
nance of wireless communication products and will be able to
examine your needs and recommend the most cost-effective
wireless solution for you. For the location of the RangeLAN2
reseller nearest you, contact Proxim at 800-229-1630 and ask for
the Sales Department.
Fixed Node Filtering on
RangeLAN2 Access Points
Proxim's RangeLAN2 Access Points are designed to prevent
packets destined for a wired node from being transmitted to the
wireless networks. Each Proxim RangeLAN2 product has a
unique MAC address which begins with 00:20:A6. By default,
packets destined for a MAC address which does not have the
RangeLAN2 prefix are not transmitted to the wireless network by
the Access Point. This process is called Fixed Node Filtering,
Filter Fixed Nodes, or NON-RangeLAN2 Address Filter.
However, an Ethernet-ready device attached to the Ethernet
Adapter will not have a MAC address with the RangeLAN2