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Installation Troubleshooting
BIOS Settings
A-2 Preliminary IB0056101-00 G.02
S
BIOS Settings
This section covers issues related to BIOS settings. You can check and adjust
BIOS settings using the BIOS Setup utility. For specific instructions, follow the
hardware documentation that came with your system.
Enable Advanced Configuration and Power Interface (ACPI)
This setting must be enabled. If ACPI is disabled, it may cause initialization
problems, as described in the Troubleshooting section of the QLogic HCA and
QLogic OFED Software User Guide.
Issue with Supermicro
®
H8DCE-HTe and QHT7040
The QLogic adapter may not be recognized at startup when using the Supermicro
H8DCE-HT-e and the QHT7040 adapter. To fix this problem, set the operating
system selector option in the BIOS for Linux. The option will look like:
OS Installation [Linux]
Software Installation Issues
Some problems can be found by running ipath_checkout. Run
ipath_checkout before contacting technical support.
Missing Kernel RPM Errors
Install the kernel-source, kernel-devel, and, if using an older release,
kernel-smp-devel RPMs for your distribution before installing the InfiniPath
RPMs, as there are dependencies. “” on page 5-4 lists all the required packages.
Use uname -a to find out which kernel is currently running, to make sure that you
install the version with which it matches.