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version to be compatible with newer computers. Contact your dealer or Raritan Computer
Technical Support for service.
8. After a period of trouble-free operation, the mouse attached to the MXU2 locks—
unable to control mouse functions—when a particular computer is selected, but works
normally when other computers are selected.
(a) Try to identify whether the problem is originating from the computer by reconnecting the
computer to a different channel with a different cable. Then power up the computer. If the
problem is not with the cable or with the specific channel, then connect the mouse
directly to the computer. If the problem persists, then the computer's mouse port is out of
order. Otherwise, contact your dealer or Raritan Computer Technical Support.
(b) If the problem occurs after the MXU2 has been installed for a period of time and occurs to
computers that have previously worked with the MXU2, then some components are out of
order. Contact your dealer or Raritan Computer for service.
9. Unit does not operate in on-screen user interface mode.
(a) Replace keyboard. OSUI works only with PS/2 or extended AT-style keyboards.