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RESET
Using the Cable Modem
RESET
• Activity – Indicates the existence of data
traffic in the cable lines. The light is off
when no data traffic is present and
flashing when data activity exists.
• Email – This light flashes when you have
mail. (Check with your service provider to
make sure they offer this feature.)
If all of the lights are flashing simultaneously,
it means the cable modem is automatically
updating its system software. Please wait for
the lights to stop flashing. Do not remove the
power supply or reset the cable modem
during this process.
reset switch
• The reset switch can be found behind a
“toothpick hole” on the back panel. It
may be used if the cable modem has
been taken out of service in one location
and is being reconnected to a different
service, or if certain files become
corrupted.
1. Press and release the switch to make
it perform the same function as
power cycling the cable modem (i.e.
removing and reconnecting the
power supply).
2. Unplug the modem from the AC
power. Press and hold the factory
reset button while plugging the
modem into AC power. Continue
holding the button. Release the
button when all lights come on
(about 5 seconds). This will return
the modem to a factory “out of
box” condition.