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Limited Warranty
AVC MULTIMEDIA (“AVC”) makes the following limited
warranty. This limited warranty extend to the original
consumer purchaser and is limited to non-commercial use
of the product.
One Year Parts & Labor Warranty
AVC products purchased in the United States or Canada are
warranted to be free from defects in materials or workmanship
for a period of one year from the date of their original retail
purchase. If the unit fails to conform to this warranty, we
will service the product using new or refurbished parts and
products, at AVC ’s sole discretion.
During a period of one year from the effective warranty date,
AVC will provide, when needed, service labor to repair a
manufacturing defect at its designated Service Center. To
obtain warranty service in the United States or Canada,
you must first call our Customer Support Center at 1-877-
252-6873 or 1-855-475-9646, during the hours listed in
the box below. The determination of service will be made
by AVC Customer Support. PLEASE DO NOT RETURN
YOUR UNIT TO AVC WITHOUT PRIOR AUTHORIZATION.
New or remanufactured replacements for defective parts or
products will be used for repairs by AVC at its designated
Service Center for one year from the effective warranty date.
Such replacement parts or products are warranted for an
additional one year from the date of repair or replacement.
The Customer will be required to ship the unit to the Service
Center indicated at the time Customer Support is contacted
to make the necessary repairs. The customer is responsible
for all transportation charges to the service facility.