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Problem Cause Solution
"You do not have the
privileges to use this
function." continues to be
displayed even though you
have entered a valid user
name.
The logged in user does not
have permission for the
selected function.
For details about how to set
permissions, see Security Guide.
An error message remains,
even if misfed paper is
removed.
• When a misfeed
message appears, it
remains until you open
and close the cover as
required.
• Paper is still jammed in
the tray.
Remove misfed paper, and then open
and close the cover. For details about
removing jammed paper, see p.122
"Removing Jammed Paper".
Print images are printed on
the reverse side of the
paper.
You may have loaded the
paper incorrectly.
• Load paper into the paper tray or
tray 3 (LCT) with the print side up.
• Load paper into the Large
capacity tray (LCT), or bypass
tray with the print side down.
Misfeeds occur frequently. The tray's side or end fences
may not be set properly.
• Remove misfed paper. For details
about removing jammed paper,
see p.122 "Removing Jammed
Paper".
• Check that the side or end fences
are set properly. Also, check that
the side fences are locked. For
details about setting the side and
end fences, see p.49 "Loading
Paper".
When You Have Problems Operating the Printer
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