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5. 13
Troubleshooting
Problem
Background
scatter.
Possible Cause Remedy
The paper may be too damp. Try printing with a different batch of
paper. Do not open packages of
paper until necessary so that the
paper does not aborb too much
moisture from the air.
Missing character. The paper may be too damp. Try printing with a different batch of
paper. Do not open packages of
paper until necessary so that the
paper does not absorb too much
moisture from the air.
Back of printout
dirty.
The transfer roller may be dirty. Print a few blank pages to clean the
transfer roller.
Incorrect fonts. TrueType fonts may be disabled. Use the Fonts dialog box in the
Remote Control Panel to enable
TrueType fonts.
Faded graphics. Toner may be low. Remove the toner cartridge and
shake it gently to evenly distribute
the toner. Then replace the cartridge
back into the printer.
Printing over uneven surfaces. If printing onto envelopes, change
your printing layout to avoid printing
over areas that have overlapping
seams on the reverse side.