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A: Move your mouse or press any key to display the screen again.
Problems related to Audio.
Q: No sound.
A: Ensure that the audio cable is firmly connected to both the audio-in port on your monitor and
the audio-out port on your sound card.
(Refer to Connecting Cables).
Check the volume level.
Q: Sound level is too low.
A: Check the volume level.
If the volume is still too low after turning the control to its maximum, check the volume control
on the computer sound card or software program.
Check when MagicTune™ does not function properly.
Q: MagicTune™ feature is found only on PC (VGA) with Window OS that supports Plug and Play.
A: To check whether your PC is available for MagicTune™ feature, follow the steps below (When
Windows is XP);
Control Panel → Performance and Maintenance → System → Hardware → Device Manager
→ Monitors → After deleting Plug and Play monitor, find 'Plug and Play monitor' by searching
new Hardware.
A: MagicTune™ is an additional software for the monitor. Some graphic cards may not support
your monitor. When you have a problem with the graphic card, visit our website to check the
compatible graphic card list provided.
http://www.samsung.com/monitor/magictune
MagicTune™ doesn't work properly.
Q: Have you changed your PC or video graphic card?
A: Download the latest program. The program can be downloaded http://www.samsung.com/mon-
itor/magictune
Q: Did you install the program?
A: Reboot the computer after installing the program for the first time. If a copy of the program is
already installed, remove it, reboot the computer, and then install the program again. You need
to reboot the computer for it to operate normally after installing or removing the program.
Note
Visit the MagicTune™ website and download the installation software for MagicTune™ MAC.
Check the following items if there is trouble with the monitor.
Check if the power cord and the video cables are properly connected to the computer.
Check if the computer beeps more than 3 times when booting.
(If it does, request an a service for the main board of the computer.)
Troubleshooting
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