Filter
Top Products
Appendixes
91
Before contacting a service center
Situation Suggested remedies
The colors in the photo
do not match the
actual scene
An incorrect white balance can create
unrealistic color. Select the proper white
balance option to suit the light source.
(p. 51)
The photo is too bright
Your photo is overexposed.
Adjust the exposure value. (p. t 50)
Adjust the aperture value or the shutter t
speed. (p. 31)
Turn off the flash. (p. t 41)
Adjust the ISO speed. (p. t 43)
The photo is too dark
Your photo is underexposed.
Adjust the exposure value. (p. t 50)
Adjust the aperture value or the shutter t
speed. (p. 31)
Turn on the flash. (p. t 41)
Adjust the ISO speed. (p. t 43)
The photo is distorted
The wide-angle lens may create distortions
on the image. This is the normal feature of
the wide-angle lens.
Situation Suggested remedies
The date and time are
incorrect
Set the date and time in the display settings
menu.
The display or buttons
do not work
Remove the battery and insert it again.
The memory card has
an error
The memory card has not been reset.
Format the card. (p. 82)
Cannot play back files
If you change the name of a file, your
camera may not play the file (the name of
the file should meet the DCF standard). If
you encounter this situation, play back files
on your computer.
The photo is blurry
If the subject is out of focus, the photo t
may be blurry. Select the appropriate
focus according to your distance from
your subject. (p. 44)
Make sure that the subject is within range t
of the flash. (p. 93)
Make sure that the lens is clean. If not, t
clean the lens. (p. 86)