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Understanding display messages
94
4. Troubleshooting
• Jam front of
mailbox
• Paper jam in front
of mailbox.
Remove Jam
• Jam front of bin
[number]
• Jam in front of bin
[number]. Remove
Jam
Paper has jammed in
the mailbox area.
Clear the jam (see
"Paper jam in front
of the multi-bin
mailbox" on page
88).
• Jam front of
Finisher
• Paper jam in front
of finisher
Paper has jammed in
the finisher area.
Clear the jam (see
"Paper jam in front
of the finisher" on
page 85).
Jam in exit area
Paper has jammed in
the exit area.
Clear the jam (see
"In the exit area"
on page 81).
• Jam inside Finisher
• Paper jam inside of
finisher
Paper has jammed in
the finisher area.
Clear the jam (see
"Paper jam inside
the finisher" on
page 86).
Message Meaning
Suggested
solutions
Jam inside machine
Paper has jammed
inside the machine.
Clear the jam (see
"Inside the
machine" on page
78).
• Jam inside mailbox
• Paper jam inside of
mailbox. Remove
Jam
Paper has jammed in
the mailbox area.
Clear the jam (see
"Paper jam inside
the multi-bin
mailbox" on page
89).
Paper Jam in [tray
type]
Paper has jammed in
the tray area.
Clear the jam.
•See "In tray 1"
on page 75.
• See "In optional
tray" on page
76.
Paper Jam in MP tray
Paper has jammed in
the multi-purpose tray
area.
Clear the jam (see
"In the multi-
purpose tray" on
page 77).
Message Meaning
Suggested
solutions