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Samsung Electronics
Troubleshooting
Service Manual
7.6.4 SPOOL Error
• Description
SPOOL (simultaneous peripheral operations online) is the process Windows uses to
manage print jobs. Jobs are processed and then stored on the hard disk until the printer is
ready to accept them
Check and Cause Solution
1. Insufficient space on the hard disk in the directory
assigned for the basic spool.
2. If previous printing errors were not solved.
3. There may be conflict with other drivers or programs.
4. When an application program or the printer driver is
damaged.
5. When some files related to the OS are damaged or
virus infected.
6. Memory is less than suggested.
1. Delete any unnecessary files to provide more space
for spool storage.
2. There may be files from previous failed print jobs on
the hard disk with the name in the form ‘*.jnl’.
Delete these files and Reboot Windows to restart
the printer.
3. Shut down all other programs except the current
one, if possible.
4. Delete the printer driver completely and reinstall it.
5 After rebooting the computer, check for viruses,
restore the damaged files and reinstall the
application program which is not working properly.
6. Add up more memory to the PC.
How to delete the data in the spool manager.
In the spool manager, the installed drivers and the list of the documents waiting to be printed are shown.
Select the document to be deleted and check delete in the menu.
If the job you are deleting is the current job when you delete the job data that has already been transferred to
the printer’s memory will still be printed. If there is a problem with the printer (out of toner, offline, out of paper
etc.) the job may take a long time to delete as it must wait for a time out.