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CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SATO Corporation. All rights reserved.
11. Can we change the print resolution by simply switching the print head just like GL
or GT series?
No. It is not possible to change the print resolution by simply switching the print head.
Some other parts such as the gear will also have to be changed. However, the same
firmware is used for both print resolutions.
12. Are there any Demo applications which can be used when promoting the new CG4
to business partners and customers?
Yes. Demo software applications are available to demonstrate printing of wristbands,
Healthcare labels, Asset ID Labels, Price Markdown labels and Ingredient Labels.
13. Is the CG4 chassis anti-microbial?
Yes. The CG4 chassis contains an antibacterial agent which is tested according to
JISZ2801: Antimicrobial products Standard.
14. Is there any variation in specifications for CG4 printers shipped to different
regions? What is the difference between EX1, EX2, EX4 and EX6 model types?
CG4 printers shipped to different regions (America, Europe and Asia-Pacific) are the
same except for the power cord and the safety approvals. The printers can be
differentiated as follows:
Model Type Regions Details
EX1 Americas US Power Cord
EX2 Europe and Asia Pacific 2 pins EU Power Cord
EX4 China
• CCC Safety Approval
• China Power Cord
EX6 Korea
• MIC Safety Approval
• Korea Power Cord