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Technical support services
If you need assistance installing your drive, consult your dealer.
Your dealer is knowledgeable of computer system configurations
and can help you with system conflicts and other technical issues.
If you need additional assistance with your Seagate drive or other
Seagate product, you can call SeaBOARD
, SeaFAX
, Seagate
Technical Support FAX, SeaFONE
or SeaTDD
services. Sea
-
gate technical support is also available on CompuServe.
SeaBOARD
Using your modem, you can:
• Access documentation, drive specifications and jumper set-
tings for Seagate’s entire product line.
• Download software for installing and analyzing your drive.
• Request a return phone call from the technical support staff.
SeaBOARD is available 24 hours and supports up to 9,600 baud.
Set your communications software to eight data bits, no parity
and one stop bit (8-N-1). SeaBOARD phone numbers are listed
in the following table:
Location Modem number
United States 408-438-8771
England 44-62-847-8011
France 33-1 40 67 10 34
Germany 49-89-140-9331
Singapore 65-292-6973
continued
Medalist XE Family Installation Guide, Rev. A 25