![](http://pdfasset.owneriq.net/a/65/a6581f7d-d3d2-49d6-ba78-be7d4b867158/a6581f7d-d3d2-49d6-ba78-be7d4b867158-bg32.png)
40 Barracuda Serial ATA V Product Manual, Rev. B
hours daily. International callers can reach this service by dialing +1-405-
936-1234.
SeaFAX
®
(1-800-SEAGATE) is the Seagate automated FAX delivery sys-
tem. Using a touch-tone phone, you can obtain technical support information
by return FAX 24 hours daily.
Presales Support
Presales Support
Our Presales Support staff can help you determine which Seagate products
are best suited for your specific application or computer system.
Technical Support
If you need help installing your drive, consult your dealer. Dealers are familiar
with their unique system configurations and can help you with system con-
flicts and other technical issues. If you need additional help, you can talk to a
Seagate technical support specialist. Before calling, note your system config-
uration and drive model number (ST####).
SeaTDD™ (+1-405-936-1687) is a telecommunications device for the deaf
(TDD). You can send questions or comments 24 hours daily and exchange
messages with a technical support specialist from 8:00
A.M. to 11:45 A.M. and
1:00
P.M. to 6:00 P.M. (central time) Monday through Friday.
Customer Service (CSO)
Warranty Service
Seagate offers worldwide customer support for Seagate drives. Seagate
direct OEM, Distribution and System Integrator customers should contact
their Seagate service center representative for warranty information. Other
customers should contact their place of purchase.
Authorized Service Centers
If you live outside the US, you can contact an Authorized Service Center for
service.