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12 Elite 47 Installation Guide, Rev. B
Direct-support services
Seagate technical support
For one-on-one help, you can talk to a technical support special-
ist during local business hours. Before calling, note your system
configuration and drive model number (ST
xxxx
).
SeaTDD™ 405-936-1687
Using a telecommunications device for the deaf (TDD), you can
send questions or comments 24 hours daily and exchange mes-
sages with a technical support specialist between 8:00
A
.
M
.
to
Location Phone number
Australia 61-2-9725-3366 (9:00
A
.
M
.
to 5:00
P
.
M
.
, Eastern
time, M–F)
France 33 1-41 86 10 86 (9:30
A
.
M
.
to 12:30
P
.
M
.
,
2:00
P
.
M
.
to 5:00
P
.
M
.
, M–F)
Germany Disc: 49-89-140-9332; Tape: 49-89-140-9333
(9:30
A
.
M
.
to 12:30
P
.
M
.
, 2:00
P
.
M
.
to 4:00
P
.
M
.
,
M–F)
Hong Kong 852-2368 9918
Korea 82-2-531-5800 (9:00
A
.
M
.
to 12:00
P
.
M
.
, 1:00
P
.
M
.
to 6:00
P
.
M
.
, M–F)
Singapore 65-488-7584 (9:00
A
.
M
.
to 12:00
P
.
M
.
, 2:00
P
.
M
.
to 5:00
P
.
M
.
, M–F)
Taiwan 886-2-2514-2237
UK 44-1628-894083 (10:00
A
.
M
.
to 1:00
P
.
M
.
,
2:00
P
.
M
.
to 5:00
P
.
M
.
, M–F)
USA Please dial 1-800-SEAGATE or 408-456-4496
for the specific product telephone number.
(8:00
A
.
M
.
to 1:15
P
.
M
.
, 2:30
P
.
M
.
to 7:00
P
.
M
.
,
Central time, M–F)