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9. Troubleshooting
Problems and Solutions
If you have any problems with your fax, first refer to the following
troubleshooting guide.
Line error
Problem Solution
LINE ERROR appears in
the display.
A line error occurs when your fax machine cannot
communicate correctly with the other fax machine.
The error is usually due to a problem on the phone
line.
Try the transaction again. If the error persists, check
the following:
• Check the connection. The cord from the TEL.
LINE jack to the wall jack should be no longer than
six feet.
• Make sure there are no modem devices sharing the
same telephone line.
• Check with the other party to make sure their fax
machine is functioning properly.
• Have your telephone line checked for line noise.
• Try connecting the fax machine to a different
telephone line.
• If the problem still occurs, your fax machine may
need service.