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Problems related to peripheral devices
Problem Point to check Solution
The connected USB
device cannot be
used.
Is the USB device compatible with the
machine?
Ask your dealer if the device is compatible with the
machine.
Is the connected USB device
recognized correctly?
Use "USB-Device Check" in the system settings to
check whether or not the device can be recognized.
➞ System Settings > "USB-Device Check"
If it is not recognized, connect it once again.
The finisher / saddle
stitch finisher /
inserter does not
operate.
Does a message appear indicating that
you need to remove paper from the
stapler compiler?
Remove all remaining paper from the stapler compiler.
Is the [START] key ( ) indicator on
the operation panel of the inserter
turned off?
Configure the settings of punching or stapling on the
operation panel of the inserter. For more information,
see "MANUALLY OPERATING THE INSERTER" in the
User's Guide.
Is the indicator blinking on the operation
panel of the inserter?
When the operation does not take place due to the
problem such as paper misfeeds, you will be informed
by the indicators that are lit and/or blinking on the
operation panel. See "Alarm display of the inserter"
(page 68) to solve the problem.
Does the following message appear in
the touch panel?
"Call for service. Code:xx-xx* Please
check the power of the finisher."
*Letters and numbers appear in xx-xx.
Check the finisher / saddle stitch finisher and the power
plug. Remove and then firmly reinsert the power plug,
and restart the machine.
Have functions been disabled by the
administrator?
Some functions may have been disabled in the system
settings (administrator). Check with your administrator.
Stapling does not take
place (including
pamphlet stapling).
Does a message appear instructing you
to check the staple unit?
Remove jammed staples.
☞ "FINISHER / SADDLESTITCH FINISHER
MAINTENANCE" in the User's Guide
Does a message appear instructing you
to add staples?
Replace the staple cartridge. Do not forget to replace
the staple case.
☞ "FINISHER / SADDLESTITCH FINISHER
MAINTENANCE" in the User's Guide
Is a different width of paper mixed in? Stapling is not possible when paper of different widths
are mixed together. To perform mixed size stapling, use
paper of the same width and select the [Same Width]
setting. When copying, select [Same Width] from [Mixed
Size Original] in the special modes.
Are there more sheets than can be
stapled at once?
For the maximum number of sheets that can be stapled,
see "SPECIFICATIONS" in this operation manual.
Is a paper size that cannot be stapled
included in the print job?
For the paper sizes that can be stapled, see
"SPECIFICATIONS" in this operation manual.