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This chapter provides solutions to possible facsimile problems. See the following table of contents to locate the
appropriate page for your question or problem.
Problems related to transmission
FACSIMILE
Problems related to transmission
• Transmission does not take place. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
• The transmitted fax prints out blank at the receiving side. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
• The transmitted fax is reduced by the receiving fax machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
• Transmission does not begin at the specified time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Problems related to reception
• Printing does not take place after reception.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
• Manual reception / polling reception are not possible. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
• The received image is faint. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
• The machine does not begin fax reception. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . 44
Problems related to telephone
• Dialling is not possible. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
• You cannot talk to the other party. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Problems related to audible signals
• The volume is too low. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
• No sound is heard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Problems related to one-touch individual keys / group keys
• A one-touch individual key or group key cannot be stored. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
• A one-touch individual key or group key cannot be edited or deleted. . . . . . . . . . . . . . . . . . . . . . . . . . 46
• You wish to delete or edit an individual key but do not know which group key it is stored in. . . . . . . . 46
• You wish to delete or edit an individual or group key but do not know which program key it is
stored in. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
•
If you cannot find the item that you are looking for in the above table of contents, see "OTHER PROBLEMS" (page 59).
• If you are unable to solve a problem using the solutions in this manual, switch off the [POWER] key ( ) and the
main power switch. Wait at least 10 seconds, and then switch on the main power switch and the [POWER] key ( )
in that order.
* When the LINE indicator is lit or the DATA indicator is lit or blinking, do not switch off the main power switch or unplug
the power plug. This may damage the hard drive or cause the data being stored or received to be lost.
Problem Point to check Solution
Transmission does
not take place.
Is the telephone line connected
securely?
Check the telephone line socket, the wall socket, and
any extension adapters to make sure that all
connections are secure.
☞ Illustration of the machine (N) (page 70)