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The machine is not
detected (when
connected to a
network).
Is your computer connected to the same
network as the machine?
Windows:
If the machine and your computer are not connected
to the same local area network, the machine will not
be detected. If the two are connected to different
sub-networks, click the [Specify condition] button and
enter the machine's name (host name) or IP address
to search for the machine.
Macintosh:
If multiple AppleTalk zones exist, select the zone to
which the machine is connected from the menu.
Is the machine power on? If the machine is powered off, it will not be detected.
Switch on the main power switch and the [POWER] key
( ) in that order. (In Windows, search again after
powering on the machine.)
Is your computer connected correctly to
the machine?
Make sure that the cable is connected securely to the
LAN connectors on your computer and the machine.
Check the connections at the hub as well.
☞ Illustration of the machine (Q) (page 70)
The plug and play
screen does not
appear (USB
connection in
Windows).
Is the machine power on? When a USB cable is connected, make sure the power
of the machine is "ON" and then connect a USB cable to
the machine. When the machine is not powered on,
switch on the main power switch and the [POWER] key
( ) in that order.
Can your computer use a USB
connection?
Check your computer whether or not a USB interface
can be used on the Device Manager in your computer.
(For information on "Device Manager", see Help in
Windows.)
If USB can be used, your controller chipset type and
root hub will appear in "Universal Serial Bus controllers"
in "Device Manager". (The items that appear will vary
depending on your computer.)
If these two items appear, USB should be useable. If a
yellow exclamation point appears next to "Universal
Serial Bus controllers" or the two items do not appear,
refer to your computer manual or check with the
manufacturer of your computer to enable USB and then
reinstall the printer driver.
Problem Point to check Solution