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Troubleshooting
How to Use the
Online Manual
Printer Properties Print
Print Status
Window
Maintenance TroubleshootingSharing Printer
Faint, Uneven or Smeared Print Output
If the print output is faint or uneven
If print output is faint or uneven, refer to checks 1 to 3 below for
possible remedies.
CHECK1 Has the paper been inserted into the printer
with the print side facing the right way?
Some types of paper have only one printable side. Print
quality will suffer if paper is loaded in the tray with the
print side facing the wrong way.
CHECK2 Has the printer driver been specified to suit
both paper and the print job?
Open the properties dialog box, and follow the steps
listed below.
1
11
1
Is the paper specified in the properties dialog box the
same as that loaded in the tray?
Click the "Advanced" tab, and check if the "Media Type"
setting matches the paper inserted in the tray.
2
22
2
Is the print quality setting in the properties dialog box
set to "Draft"?
If the "Print Quality" setting in the "Advanced" tab is set to
"Draft", you can print at higher speed but print quality may
suffer as a result. Specify another setting, and then print
again.
CHECK3 Did you get a clear result for your test
page?
Print a test page to check the print quality. To print a
test page, click the "Start" button of "Test print head"
on the "Maintenance" tab of the print status window.
Reference:
Test Print Head
If the print output is smeared
First turn the paper knob to the ( ) direction and print again.
If the print output is still smeared,
CHECK1 Is the paper too thick or too thin?
Only paper weighing from 16 lbs. to 110 lbs. index
(60g/m
2
to 200g/m
2
) can be used for printing.
CHECK2 Did you set sufficient margins in the paper
settings of your application?
If the margins are set outside of the quality guaranteed
area, smudges or smears may appear at the upper and
lower edges of the paper.
Set margins from your application to fit within the
quality guaranteed area.
Reference:
Quality guaranteed area