Filter
Top Products
Chapter 6: Troubleshooting your interactive
whiteboard system
Before you start 46
Locating status lights 46
Locating serial numbers 46
Determining you interactive whiteboard system’s status 48
Resolving interactive whiteboard issues 49
Resolving operation issues 49
Resolving connection issues 49
Resolving controller module issues 50
Resolving projector issues 50
Resolving projector errors 50
Your projector stops responding 51
The “Projector Overheated”, “Fan Failure” or “Color Wheel Failure” message appears 51
The “Lamp Failure” message appears 52
The projector Power and Service lights are off 52
Resolving image issues 53
Loss of signal 53
Partial, scrolling or incorrectly displayed image 54
Unstable or flickering image 54
Frozen image 55
Your image doesn’t fit the interactive whiteboard 55
The image from your connected laptop computer isn’t projected 55
Unaligned projected image 55
Resolving audio issues 56
Resolving network communication issues 57
Resolving ECP issues 57
Accessing the service menu 57
Retrieving your password 58
Resetting the projector 58
Transporting your interactive whiteboard system 59
Chapter 6
45