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Symptom Cause/Remedy
Sliding the REC switch does not
record images.
Trouble shooting
Please check the following before contacting your Sony dealer.
Note in case of repairs
• Some kinds of repair work may require that the hard disk be formatted or replaced. In either case, all data on the hard disk
will de deleted. Back-up your data from the hard disk before sending it for repairs. Sony does not guarantee against data
being deleted during repair work.
• During repair work, Sony may perform a minimal check of the data on a hard disk in order to verify improvements or the
occurrence of defective symptoms. However, Sony never copies or saves the data.
Power sources
Symptom Cause/Remedy
The camcorder gets warm.
The remaining battery time indicator
does not indicate the correct time.
The battery pack discharges too
quickly.
Recording
• The POWER switch is set to COMPUTER.
t Slide the POWER switch to VIDEO (p. 6).
• This unit is recording the image you have just shot.
t Leave this unit for a while and then slide the REC switch.
• This unit is full.
t Delete unrequired images.
t Format this unit by selecting DELETE and then FORMAT.
• The temperature of this unit is extremely high.
t Turn off this unit and leave it for a while in a cool place.
• The temperature of this unit is extremely low.
t Leave this unit for a while with the POWER switch turned on. If you still
cannot operate this unit, turn it off and move it to a warm place. Leave this
unit there for a while and then turn it back on.
• The folder number shows 999 and the file number shows 9999.
t Delete unrequired images (p. 11) or format this unit by selecting DELETE and
then FORMAT.
• You may be unable to record images during drop detection.
• This unit may get warmer while you use it. This is not a malfunction.
• The ambient temperature is too high or too low, or the battery pack has not been
charged enough. This is not a malfunction.
t Fully charge the battery pack again. If the problem persists, the battery pack
may be worn out. Replace it with a new one (p. 8).
• The indicated time may not be correct in certain circumstances.
• The ambient temperature is too high or too low, or the battery pack has not been
charged enough. This is not a malfunction.
t Fully charge the battery pack again. If the problem persists, the battery pack
may be worn out. Replace it with a new one (p. 8).