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Symptom Case and/or corrective action
Audio data is transferred back
to your computer and remaining
transferable count increases
without operations occasionally
when the player is connected to
the computer.
If a track is deleted from the player using the SonicStage
software installed on a computer other than the one used
for transfer to the player, the track will be transferred back
automatically when the player is connected to the computer that
you used for transfer to the player. Therefore, the remaining
transferable count increases automatically.
The operation of the player
becomes unstable while it is
connected to the computer.
A USB hub or USB extension cable is used. Connecting via
a USB hub or USB extension is not guaranteed. Connect the
USB cable directly to the computer.
“Failed to authenticate Device/
Media.” is displayed on the
computer screen when the player
is connected to the computer.
The player is not connected to the computer properly. Quit
the SonicStage software and verify the connection of the USB
cable. Restart the SonicStage software.
Others
Symptom Case and/or corrective action
There is no beep sound when the
player is operated.
“Beep” is set to “Off.” Set it to “On” (
page 30).
The player or the USB adaptor
gets warm.
The player and the USB adaptor may get warm when the
battery is being charged and just after charging because of
quick charge. Besides, the player and the USB adaptor may get
warm when transferring a large number of tracks. Leave the
player aside for a while.
The sound is heard from the inside
of the player. The player shakes.
When the built-in hard disk of the player moves, the sound of
operation may be heard, and the vibration of the player occurs.
This is not a malfunction.
45
GB
Additional Information