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Sony Notebook User Guide
Getting help
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When I double-click an application icon a message such as ’You must insert the application CD into your DVD-
ROM drive’ appears and the software does not start.
Some titles require specific files that are located on the application CD-ROM. Insert the disc and try
starting the program again.
Make sure you place the disc in the tray with the label side facing up.
The disc tray does not eject even when the eject button is pressed
Check that the notebook is turned on.
The disc tray ejects even when it has been locked into place
Ensure that the disc is placed with the label side facing up.
Clean the disc and the DVD-ROM drive lens.
The disc may be scratched. Place another disc to see if that is the reason.
There may be condensation in the drive. Remove the disc and leave the drive open for approximately
one hour.
About sound
My speakers are not producing sound
The built-in speakers may be turned off. Press <Fn>+<F3> to turn on the speakers.
The speaker volume may be turned to the minimum. Press <Fn>+<F4>, and then press or to
increase the volume.
If your computer is powered by battery, check that the battery is inserted properly and that it is charged.
If you are using an application that has its own volume control, check that the volume is turned up.
Check the volume controls in Windows
®
.