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Sony Notebook User Guide
Getting help
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My computer locks up
❑ If you suspect one application is locking your system, you can try to stop it. To do this, press
<Ctrl>+<Alt>+<Delete> once, click Task Manager, select the application or the process that is locking
your system, and then click End Task.
❑ If the above method does not work or you do not know which application is locking your system, restart
the computer. On the Windows
®
taskbar, click the Start button, click Shut Down, and then select Shut
Down in the list and click OK.
❑ If the above method does not work, slide the power switch and hold it for at least four seconds. This
turns off the power.
❑ If your computer locks up while playing a CD-ROM, stop the CD-ROM, and shut down the computer by
pressing <Ctrl>+<Alt>+<Delete>, and then click Shut Down.
My software program locks up or crashes
Contact the software publisher or designated provider for technical support.
My touchpad interprets a single tap as a double-click
Open the Mouse icon in the Control Panel and change the button assignments in the Mouse Properties
dialog box. One of the buttons is assigned to the double-click action.
My mouse does not work
❑ Check that the mouse is plugged into the USB connector.
❑ If you are using an optional Sony USB mouse, check that the appropriate driver and mouseware are
properly installed.