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VAIO® Computer Quick Start
36
Support Options
If you have questions about your computer or the preinstalled programs, refer to
the following sources for answers in the sequence listed below.
1 VAIO® Computer Documentation
The on-screen VAIO® Computer User Guide and the printed VAIO®
Computer Quick Start provide information on how to maximize your
computer capabilities and solve common problems.
2 Program Guides and Help Files
The preinstalled programs on your computer may come with individual
help guides. These guides are stored on the hard disk as on-screen Help
files. You can find the Help files from the Help menu under the specific
program. To see a list of the preinstalled programs, click Start on the
Windows® taskbar, and select All Programs (or Programs for Windows
2000 models).
3 Operating System Online Support
Your computer comes preinstalled with a Microsoft® Windows®
operating system. For operating system support, you can visit Microsoft®
customer support at: http://support.microsoft.com/directory/.
4 Sony Computing Support
This service provides instant access to information on commonly
encountered problems. Type a description of the problem and the
Knowledge Database searches for the corresponding solutions online.
You can visit Sony Computing Support at:
http://www.sony.com/pcsupport.