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Troubleshooting
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If none of the above solves the problem, press the RESET
hole of the Reader (
96), turn on the Reader again, and
then reconnect the supplied USB cable.
Content cannot be transferred to the Reader from your computer.
There is not enough free space on the Reader memory.
Check [About] (
89) for free space on internal memory,
then delete unnecessary data.
The Reader is not author
ized. Authorize the Reader using
Reader Library. Refer to “Authorizing Your Computer and
the Reader Device for eBook Stores” in Reader Library
Help.
Reader Library does not recognize the Reader.
Disconnect the USB cable from the Reader, then
reconnect it.
The Reader becomes unstable while connected to a computer.
A USB hub or USB extension cable is used for the
connection. Connection via an extension cable or USB
hub is not guaranteed. Connect the USB cable directly to
the computer.