Troubleshooting the Printer
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Troubleshooting the Printer
I cannot print.
❑ The default setting for the printer port mode is correct for most printers. If
you cannot print, try changing the printer port mode.
1 Click Start on the Windows® taskbar, and then click Settings.
2 Click Control Panel, then Sony Notebook Setup, and select the Printer
tab. If the printer port mode is set to ECP, change it to bi-directional. If
the printer port mode is set to bi-directional, change it to ECP. See
“Displaying the Sony Notebook Setup Screen” for more information.
Your connected printer may not function after the computer resumes from a
power saving mode.
To reset the printer connection:
1 Click Start on the Windows® taskbar, select Settings, and select Control
Panel.
2 Click the Printers folder.
3 Right-click on the icon of the printer that is not functioning, and select
Properties to open the Properties window.
4 Click OK. The printer should now function properly.
Ensure that the printer is compatible with the Windows® operating system
installed on your computer and that it has the correct printer drivers.