Filter
Top Products
Troubleshooting
101
❑
If your modem is not functioning properly, you can perform a simple
diagnostic test to try and determine the cause.
1 Click the My Computer icon on your desktop.
2 Click Control Panel.
3Click Modems.
4 Click the Diagnostics tab.
5 Select COM3.
6 Click More Info.
If your modem is functioning, a More Info dialog box will display. If your
modem is still not functioning properly, an error message will appear.
Topic: How do I change my modem to rotary or Touch-Tone dialing?
1
Click My Computer on your desktop.
2
Click Control Panel and then click Modems.
3
Click Dialing Properties.
4
Select the Tone dial or Pulse dial option next to “Dial using.”
5
Click OK.
Topic: My microphone does not work.
Check that the microphone is plugged into the MIC jack.
Topic: My microphone is too sensitive to background noise.
If you find there is too much background noise when you record sound, you
should adjust the microphone gain by following these steps:
1
Right-click the speaker icon (Volume) in the lower-right Windows® task
tray.
2
Click Open Volume Controls.
The Volume Control screen appears.
✍
You may need to reinstall the modem drivers. See “Using the Driver Recovery CD” in
this manual.